Privacy Policy

What we collect

Account information: your email address, and your profile details if you sign in through Google or another provider. Your projects: the prompts you write, the chat messages you exchange with Sneh, and the apps generated from them. And if you deploy an app with Sneh’s Care monitoring turned on, basic telemetry from that deployed app — things like error rates and uptime — so we can tell you when something’s wrong.

Product analytics: we record a small set of first-party events such as landing-page visits, project starts, brief approvals, previews, and deployments. These events may include the page, referral campaign tags such as source, medium, campaign, creative, and keyword, a temporary browser-session identifier, your account or project identifier when signed in, and basic product state. We do not intentionally include advertising-network click identifiers, your prompts, generated code, form contents, or payment details in product analytics.

How we use it

We use this information to run the service: to authenticate you, to build and deploy the apps you ask for, and to keep everything reliable. We also use it to understand where Sneh breaks or feels slow, so we can improve it. We do not sell your data, and we do not use it to sell ads.

Processors

We rely on a small set of infrastructure providers to run Sneh, and each only sees what it needs to do its job. Supabase handles authentication, our database, and file storage. Vercel hosts Sneh and the apps you deploy through it. AI model providers, accessed through a gateway we control, process your prompt content in order to generate the output you asked for — code, explanations, and app content. Dodo Payments handles checkout and payment status when you buy a credit top-up; Sneh receives the payment identifier and the account and pack identifiers needed to add credits, but not your full card details.

Cookies

Sneh uses authentication cookies to keep you signed in. For first-party product analytics, the browser stores campaign attribution in session storage and mirrors a random session identifier in a first-party session cookie so activity before and after sign-in can be measured as one journey. Both expire with the browser session.

We also load the Google Ads tag to measure which ads lead to a completed purchase. Advertising and analytics storage are denied by default for visitors in the EEA, the UK, and Switzerland, so no Google advertising cookies are set there; elsewhere the tag may set them. We never sell your data, and we do not use ad trackers to profile what you build.

Retention & deletion

We keep your account and project data for as long as your account is active. If you’d like your account or specific projects deleted, write to hello@sneh.ai and we’ll take care of it.

Your choices

You can ask us to export your projects and data, and you can ask us to delete your account entirely. Both requests go through the same address below, and we’ll confirm once they’re done.

Contact

Questions about this policy, or a request about your data? Write to hello@sneh.ai.